About working at empire todayI wouldn’t endorse your company to put carpet in a Doggy house. The do the job was horrible they usually don. care. The salesman was equally as undesirable. I identified as him six occasions and he by no means bothered to get in touch with back. Its been a nightmare. I’m within a wheelchair And that i must step over extension cords ever where by I go.
Last but not least immediately after per month got a solution. They sent exactly the same crew to fix it and also they found it was A much bigger dilemma. Empire despatched all over again a third get together inspector. Not surprisingly the ground is lousy. They did numerous blunders setting up it. Edges are peeling off. Boards are so divided it that you can see The underside boards. I've dropped socks, my Young ones experienced ripped clothes (kids crawling) and so forth. We don't need to deal with Empire anymore. They are choosing people that do not know very well what They are really performing almost certainly to save some money. But Here is the second time. Undesirable installations causing poor floors. Have to be contacting and contacting them to obtain solutions etc. We would like our money back. We don't desire to cope with them anymore. Terrible knowledge!!! They may be only presenting to interchange it once more. We don't belief them anymore. We will see when and how this will probably end. I'm watching for the supervisor that's speculated to contact me today. I'll retain updating.
I have experienced very little but 1 problem once the future While using the installation of my flooring and blinds. I at first picked out PVP flooring only to have installers arrive out rip up all my carpet and look for a crack in my Basis therein creating nothing but carpet attainable. I had been remaining with a whole wreck of a home and After i called Empire to view what was my future move I was told that a supervisor would return my call and determine what was upcoming. I never ever acquired a phone from anybody at Empire. I referred to as back again in tears and nonetheless wouldn’t be put by means of to any one in charge i.e. Management or corporate! I finally cancelled everything only to discover an e mail sent to me from Krystle Munoz extending me a Unique offer you to rectify the problem. I was informed I might have my flooring replaced at $3,756.fifty four. All communication was by way of electronic mail no one ever achieved out and identified as me. I named Ms. MUNOZ but received voice mail information stating that she was out from the office. I then achieved with my salesman all over again Okey who experienced my carpet mounted on Saturday. My unique quote for that flooring and blinds I required was $6,seven hundred. Once the debacle and so on he priced it all over again and came up with $6,200.00 And that i said I was quoted $three,756.54 by Ms. Munoz for my flooring and my blinds certainly are a different order of $one,four hundred.00 which I’ve already placed a $five hundred deposit on. I was instructed that my offer from Ms. Munoz might be honored rather than an issue. Ha what a joke that’s turn out to be. I’ve referred to as several situations only to hardly ever access any one in charge or inclined and capable to support. I known as today to determine why my blinds were being cancelled, I obtained an e-mail yesterday stating that I had cancelled my blind installation appointment which I never ever did. I called Empire to pay for my account in comprehensive to the prices I had been promised. For my flooring $three,756.
In addition to Don’s email, Allow me to share a couple so as to add to your dissatisfaction with Empire Today as well as concern of having your company go on to deceive us with you trying to deal with the continuous challenge.
They known as out as a result of vacation. Like I don’t want to have an exquisite holiday with my family members myself So I have my mom and dad who're from outside of town below. My toddler child whom just received within the hospital without any wherever to snooze.
Thank you for bringing your considerations to our interest. We’ve gained your e-mail, and we’ll be in contact with you Soon to debate your carpet fears.
I have been preventing for two months to acquire another person out to repair just a couple of boards that popped up just after A serious hardwood flooring empiretoday reviews installation.
June seven, 2018 at nine:32 am I ordered flooring from them six months in the past I had been told h2o proof and will never tear would not get gashes in it. Very well there periods now where by they have got repaired the ground has occur up again There may be tears and gashes all within the flooring working day a few of calling there joke of customer service and nevertheless cant get everyone to come back out and repair once again oh each of the molding or trim is arising once more they cost me ten grand for flooring the installers explained to me was trash and perhaps cost 2500 pounds.
They have scammed the incorrect consumer and the remainder of you have to wake up and end shopping for their lies.
I dont really know what i really need to do to obtain crap fastened and obtain them out of my home. This has long been a complete disruption to our life and it even now isnt more than. Enable!
They didn't contact their supervisor, failed to go acquire One more with each of the components stores I've in my area. Whatever they did do was consume soda, use my electric power to cost their phones, chit chat in place of work. I had an expectation that this task was going to be concluded today.
We known as the organization and nobody understands where the freakin installer are. Under no circumstances once again which i will offer with these firm all over again. I will likely be making contact with the corporate office to let them know which they’re subcontractors suck! They waisted my two day off looking ahead to very little. Any one that reads this seem for a company that cares
Thank you for producing us aware of this matter. We regret to listen to that there was confusion pertaining to your installation date, and we’re sorry to understand that you had been inconvenienced by this make a difference. We’ve Found your get, and we’ll be in contact with you shortly.
Not happy, I identified as CS back and an installation coordinator Trevor was despatched out. He inspected the job. He did not totally concur with my concerns I'd regarding the floors staying not leveled and too much bounce and give and explained to me it has to break in, having said that he agreed which the finishing was a difficulty of molding and caulking and he authorized a partial kitchen flooring being cut and reinstalled. You sent the initial installer back again out to caulk gaps, glue floorboards alongside one another and redo a partial kitchen area. The task he did was awful. Caulk was distinct colours, nail marks in the floor transitions, flooring curt much too small. I referred to as CS. Furthermore, I referred to as involved that the subfloor from the front entrance was not protected and banging back again into place soon after stepping on the floor. You sent A different installer to review The work.